If your account is showing Basic but you're still being charged, used the link that provided to look up the account that you're being charged for. Yet is still shows me as Basic and is still charging me $9.99 per month.Įverything stated above about cancelling is correct and still works.
This is incorrect! My plan shows me as being basic, I tried to cancel before the 30 day trial was even up. I am still trying to cancel the subscription! Please wrote: He said to just send him a flash drive instead. He was the one who recommended I send the file through DropBox! So I signed up, and tried to send the file. I had to send a very large file of pictures of our house which we lost and our ruined personal property from the August 2018 flood to our NFIP flood adjuster. I have been trying to cancel this for over six months! Sad part is I only tried to use this subscription once. I called my bank and was told since I did this on my bank debit card, even if they give me a new card with the law that has changed DropBox can still pull the monthly fee from the new card the bank issues me! No way to stop it unless Dropbox does it themselves. I have tried so many ways to cancel, I do not even have the Admin Link on my DropBox Home Page to try to do so. Yet is still shows me as Basic and is still charging me $9.99 per month.
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